Purpose

Address imprecise or fallacious language patterns, in others or in ourselves, making communication more effective through questions that reveal underlying assumptions and challenge mental models.

When to Use

In all kinds of interactions, especially during important discussions and negotiations, to build awareness of language patterns and spot ineffective or unclear communication.

References

The Fact Finder is a variation of this tool, with adjusted terms and format: https://www.strategyzer.com/blog/the-art-of-asking-good-questions-with-the-fact-finder