
Role Reversal
Step into others’ shoes for deeper understanding
Satisfy everyone's true interests
Use Case: Discover what parties truly want
Purpose
Connect with others’ reality, empathize, and understand them better by seeing the world through their eyes. Help others understand us by seeing the world from our point of view.
When to Use
Useful at any moment, yet particularly powerful in the early stages of a negotiation, to promote empathy, build a deeper connection, and understand each other’s views and interests better.