Unconditionally Constructive Behaviors
Improve the relationship, even if they don’t reciprocate
Improve the working relationship
Use Case: Build trust and a solid relationship
Purpose
Promote a good working relationship through behaviors that are constructive independently of how others behave, and use them to model positive interactions and build trust.
When to Use
Preparing for or during a negotiation, in particular when relationships are not excellent.
References
Roger Fisher and Scott Brown, Getting Together: Building Relationships As We Negotiate (Penguin Books, 1989), pp. 36-40